When something stops working, we're there.
Troubleshooting, repairs, maintenance, system upgrades, onsite support, and experienced technical crew for churches, schools, businesses, bars, and homes across the Quad Cities, with reach throughout Iowa and into Illinois. Didn't install it? We'll still service it.
The Quad Cities' AV service and takeover team.
Fusion AV is a Davenport, Iowa based AV integrator serving houses of worship, schools, businesses, bars, and homes throughout the Quad Cities, including Bettendorf, Moline, Rock Island, and East Moline. We also take on service calls across Iowa, in cities like Des Moines, Cedar Rapids, Iowa City, Waterloo, and Dubuque, and reach into Illinois around Peoria and Springfield.
Most of our service calls aren't for systems we installed. A vendor closed, a system was never documented, or nobody knows why the wireless mic keeps cutting out. We take over systems built by other companies all the time, no judgment, just a fix.
Every kind of service call.
Troubleshooting & Repairs
Diagnosing and fixing audio, video, and control issues, whether we installed the system or not.
Preventive Maintenance
Scheduled check-ins that catch problems before they become a Sunday-morning emergency.
System Upgrades
Adding capability, replacing aging gear, or modernizing a system without starting over.
System Takeovers
Inheriting an undocumented or unsupported system and making it ours to maintain.
Onsite Support
A technician on-site for services, events, or presentations that can't afford a hiccup.
Training
Teaching your staff or volunteers to run the system confidently, not just watch us do it.
Inherited a system nobody can explain? We'll figure it out.
New building, new job, or a vendor that's no longer around, whatever the reason, you're not stuck with a system nobody understands. We take over AV systems we didn't install every week.
Audit & Assess
We open the rack, trace the cabling, and find out what's actually there.
Document Everything
Every device, connection, and setting gets written down, so nothing depends on memory again.
Ongoing Support
From there, it's ours. Repairs, upgrades, and maintenance handled going forward.
Pick your space. See what we cover.
From the first call to it working again.
Call & Diagnose
Tell us what's happening. We start narrowing down the cause before we ever show up.
Onsite Assessment
A technician inspects the system, including anything we didn't originally install.
Repair or Upgrade
We fix what's broken, or recommend an upgrade if that's the better long-term call.
Ongoing Support
We stay on for future service, so the next issue is a quick call, not a scramble.
Service and support questions, answered.
Can you service a system you didn't originally install?
Yes. This is called a system takeover, and it's one of our most common calls. We'll audit your existing equipment, document how it's wired and configured, and take over ongoing maintenance and support, even if we never touched the original install.
How much does a service call cost?
It depends on the issue, the equipment involved, and whether it's a one-time repair or an ongoing support agreement. We provide a clear quote before any work begins, whether that's a single repair or a recurring maintenance plan.
How fast can you respond to a service call?
Response time depends on the issue and your location, but we prioritize urgent repairs, especially ahead of a service, event, or business day. Ongoing support clients typically get faster turnaround.
What areas does Fusion AV serve?
Our primary service area is the Quad Cities metro, including Bettendorf, Moline, Rock Island, East Moline, and Silvis. We also work with clients throughout Iowa, including Des Moines, Cedar Rapids, Iowa City, Waterloo, and Dubuque, and take on select projects into Illinois around Peoria and Springfield.
Let's fix what's not working.
Tell us what's going on, whoever installed it. We'll take it from here.
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